Overview
Saigal Solar Solutions ("we", "our", "us") operates the website solar.saigal.us. This page explains what information we collect when you visit our website, how we use it, and your rights regarding that information.
We do not sell, rent, or trade your personal information with third parties for marketing purposes.
Information We Collect
We collect information in two ways:
- Information you provide: When you contact us via WhatsApp, email, or the contact form — your name, phone number, email address, and any details about your solar project that you choose to share.
- Information collected automatically: When you visit our website, standard server logs and analytics tools record your IP address, browser type, pages visited, and time on site. This data is used in aggregate to improve the website and is not linked to your identity.
Cookies and Tracking
Our website uses cookies and similar tracking technologies. These are placed by:
- Google Tag Manager / Google Analytics 4 — measures traffic and user behaviour in aggregate. Data is anonymised and retained per Google's standard retention policy. You can opt out at tools.google.com/dlpage/gaoptout.
- Google AdSense — serves contextual advertisements. Google may use cookies to personalise ads based on your browsing history. You can manage ad personalisation at adssettings.google.com.
- Meta (Facebook) Pixel — measures the effectiveness of our advertising on Facebook and Instagram. You can opt out via your Facebook ad settings.
Cookies and Pakistani law: Pakistan does not currently require explicit cookie consent banners. We disclose our cookie usage here so you can make an informed choice. You may disable cookies in your browser settings at any time, though some site features may not function correctly without them.
How We Use Your Information
- To respond to enquiries and prepare quotations for solar installations
- To follow up on quotations and manage ongoing customer relationships
- To improve our website content based on aggregate analytics data
- To serve relevant advertisements through Google AdSense
- To comply with legal obligations if required by Pakistani law or court order
Third-Party Services
Our website links to or embeds content from third-party services. Each has its own privacy policy:
- Google — Analytics, Tag Manager, AdSense, Maps: policies.google.com/privacy
- Meta (Facebook/Instagram) — Pixel tracking, social sharing: facebook.com/privacy/policy
- WhatsApp (Meta) — Click-to-chat links: governed by WhatsApp's own privacy policy
- Google Fonts — Web fonts loaded from Google's CDN; Google logs font requests
Data Retention
Contact information you provide (name, phone, email, project details) is retained for the duration of our business relationship and up to 5 years thereafter for accounting and legal purposes. You may request deletion of your personal data at any time by contacting us (see below); requests will be honoured within 30 days except where retention is required by law.
Analytics data (Google Analytics 4) is retained for 14 months per our GA4 settings and then deleted automatically.
Children's Privacy
Our website and services are intended for adults making commercial and residential purchasing decisions. We do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
For privacy-related questions, data deletion requests, or to opt out of marketing communications: